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Charity Improvement

Driving Positive Change for Charities

Improvement is not just a goal for charities—it’s essential for survival and growth in an ever-changing landscape. Whether responding to new funding challenges, shifts in leadership, or the need to engage more effectively with communities, charities must continually adapt to maximize their impact.

With a deep understanding of rural and community-based charities, I bring the expertise needed to identify fundamental challenges and create practical, tailored solutions to help organizations thrive.


Transforming Charities Through Leadership and Strategy

My work with charities goes beyond surface-level fixes—I focus on creating lasting, meaningful change. For example:

  • Turning Struggles into Strengths: As CEO of the Norfolk Family Mediation Service, I helped transform the organization, increasing performance by 20% and reducing reliance on grants. This shift toward self-sustainability was achieved through customer-focused services, a dynamic marketing strategy, and careful financial management.
  • Revitalizing Organizations: At the Cambridge Family Mediation Service, I implemented a comprehensive financial management system, recruited and supported new team members, and oversaw significant performance improvements—all within my first six months.
  • Building Partnerships: My time managing the Farm Retail Association (FARMA) demonstrated how forming strong partnerships with organizations like DEFRA, the Food Standards Agency, and the Soil Association can secure new opportunities and build resilience for charitable and community-focused initiatives.

Tailored Support for Charities

Every charity is unique, with its own goals, challenges, and values. I work closely with leadership teams to develop strategies that:

  • Strengthen governance and leadership.
  • Diversify income streams and reduce dependency on grants.
  • Improve service delivery to better meet community needs.
  • Build partnerships and collaborations to amplify impact.

Empowering Change at Every Level

Whether your charity is navigating a leadership transition, reevaluating its mission, or striving to expand its reach, I provide practical support and mentoring to guide the process. My goal is to help charities create strategies that are not just actionable but sustainable—ensuring long-term success.


Let’s Work Together

Improvement is about more than fixing problems—it’s about unlocking potential and creating a stronger, more resilient organization. If your charity is ready to take the next step, let’s start a conversation about how I can help make that happen.